1
Generate Parent Accounts
Create portal accounts for parents to access their children's information.
- Automatic Creation: Parent accounts are auto-generated when students are imported with parent emails
- Manual Creation: Go to Students → Parent Accounts to create accounts manually
- Bulk Generation: Generate accounts for all parents at once
- Link Students: Associate parents with their children's records
2
Send Login Credentials
Distribute login information to parents through email or SMS.
- Email Invitations: Send automated emails with login links and temporary passwords
- SMS Notifications: Send login credentials via text message
- Printed Letters: Generate printable login letters for distribution
- Parent Meeting: Conduct onboarding sessions to help parents get started
3
Parent Portal Login
Guide parents through the login process for the first time.
- • Visit your school's parent portal URL (e.g., yourschool.schoolics.com/parent)
- • Enter the email address and temporary password provided
- • Click Login to access the portal
- • Complete first-time setup by creating a new password
4
Portal Overview
Help parents understand the key features available in their portal.
- Dashboard: Overview of children's progress, fees, and announcements
- Academic Records: View report cards, exam results, and performance trends
- Fee Payments: Check fee balances, view payment history, and pay online
- Attendance: Monitor children's attendance records and patterns
- Communication: Send messages to teachers and receive school announcements
5
Mobile App Setup
Help parents install and configure the Schoolics mobile app for on-the-go access.
- Download App: Available on Google Play Store and Apple App Store
- School Code: Enter your school's unique code during setup
- Login Credentials: Use the same email and password as the web portal
- Enable Notifications: Allow push notifications for real-time updates
- Biometric Login: Set up fingerprint or face recognition for quick access
6
Key Parent Tasks
Show parents the essential tasks they can perform through the portal and app.
- View Results: Access current and past report cards instantly
- Pay Fees: Make secure online payments via card or bank transfer
- Track Attendance: Monitor daily attendance and receive absence alerts
- Communicate: Send messages to teachers and administrative staff
- Update Profile: Keep contact information and emergency contacts current
7
Ongoing Support
Establish channels for continuous parent support and engagement.
- Help Desk: Provide contact information for technical support
- FAQ Resources: Create and share frequently asked questions
- Video Tutorials: Share step-by-step video guides for common tasks
- Regular Updates: Communicate new features and improvements
Pro Tips
- • Host a parent orientation session at the start of each academic year
- • Create a simple one-page guide with portal screenshots for parents
- • Use multiple communication channels (email, SMS, WhatsApp) for login credentials
- • Encourage parents to download the mobile app for the best experience
- • Set up a dedicated parent support email or phone line